For Contact Subaru GPS Customer Support Click on Link or Button:

👉https://subaru.com/com

Subaru offers reliable GPS navigation systems across many of its models, providing drivers with easy, safe routes to their destinations. However, like all technology, Subaru’s GPS can sometimes run into issues, whether it’s trouble with map updates, signal problems, or other technical concerns. Fortunately, Subaru provides excellent customer support options to help resolve these issues. In this guide, we’ll outline the different ways to contact Subaru GPS customer support and discuss tips for troubleshooting common GPS issues on your own.

Why Contact Subaru GPS Customer Support?

Subaru GPS customer support can assist with a wide range of issues:

  1. Map Updates: If you need assistance updating your maps or run into errors during the update process.
  2. Technical Issues: For troubleshooting signal or software issues that impact navigation performance.
  3. Warranty and Subscription Information: Inquiries regarding your GPS warranty, complimentary map updates, or subscription-based features.
  4. General Assistance: Getting guidance on specific features of your Subaru GPS system or technical specs.

Knowing when and how to reach Subaru’s GPS customer support team ensures you’ll receive the help you need promptly.

Contacting Subaru GPS Customer Support: Available Options

Subaru provides multiple ways to get in touch with their support team. Here’s a step-by-step guide on the best methods to contact Subaru GPS customer support.

1. Contact Subaru Customer Support via Phone

Calling Subaru customer support is one of the fastest ways to speak directly with a representative who can help resolve GPS issues.

  1. Locate Subaru’s Customer Support Number: Subaru’s main customer support line for U.S. customers is This number can connect you with customer service, who can assist with GPS inquiries.
  2. Prepare Relevant Information: Before calling, have your vehicle’s VIN (Vehicle Identification Number) ready, along with details about your GPS issue.
  3. Explain Your Issue: When connected, clearly describe your GPS problem. If you’re experiencing trouble with updates, note any error messages, your model number, and your vehicle’s model year.

2. Reach Out Through Subaru’s Official Website

Another convenient way to seek support is by using Subaru’s official website.

  1. Visit the Subaru Customer Support Page: Go to, and navigate to the “Customer Support” or “Contact Us” section.
  2. Fill Out the Online Form: Subaru’s support page usually has an online form where you can provide your contact details and details about your GPS issue. Include specific information like your vehicle model, year, and a description of the issue.
  3. Submit Your Inquiry: After submitting the form, a representative will typically contact you via email or phone within a few business days.

Using the online form is ideal for less urgent inquiries, as response times may vary.

3. Contact Subaru GPS Support via Email

Emailing Subaru’s support team can be a practical way to address detailed GPS issues or questions about map updates.

  1. Draft a Detailed Email: Send an email to Subaru’s official customer support address, often found on their website. Include your vehicle’s VIN, model information, and any specific error messages or GPS symptoms.
  2. Attach Screenshots (if applicable): If you have photos or screenshots that show the issue, such as error messages during a map update, attach them to your email to aid the support team in diagnosing the issue.
  3. Wait for a Response: Subaru’s email support response time can vary, so this method is best for non-urgent issues. Be sure to monitor your inbox for follow-up instructions.

Email support allows you to provide a detailed description of your issue, which may help support reps better understand your problem.

4. Use Subaru Starlink for In-Vehicle Assistance

Many Subaru models come equipped with Subaru’s Starlink system, which offers in-vehicle support features, including GPS troubleshooting.

  1. Access Starlink: In your vehicle, go to the Starlink menu in your Subaru’s infotainment system.
  2. Select ‘Customer Support’: Starlink has a “Customer Support” or “Help” option. Selecting this may connect you directly to Subaru’s support team, or provide guidance for troubleshooting GPS issues.
  3. Follow On-Screen Prompts: Follow the prompts to report your GPS issue or connect with a Subaru support representative.

Subaru Starlink’s in-vehicle support is ideal for real-time assistance, especially if you encounter GPS problems while driving.

5. Visit a Local Subaru Dealership

If remote troubleshooting doesn’t solve your GPS issue, visiting a Subaru dealership may be the best option.

  1. Schedule an Appointment: Call your local dealership to schedule a service appointment and mention that you’re experiencing GPS issues.
  2. Explain the Issue: When you visit, explain the problem in detail. The service technicians may be able to troubleshoot and repair the GPS system on-site.
  3. Ask About Map Updates: Dealerships can also assist with GPS map updates if you’re unable to update the maps at home.

Tips for Troubleshooting Common Subaru GPS Issues

While Subaru’s customer support team is an excellent resource, here are a few troubleshooting steps you can try on your own.

1. Restart Your GPS System

Sometimes a simple system restart can resolve temporary GPS malfunctions.

  • Turn Off Your Vehicle: Switch off your Subaru, wait a few moments, and then restart it.
  • Reset GPS Settings: In some cases, you may be able to reset your GPS settings through the infotainment system. Check the settings menu to see if a “Reset” option is available.

2. Check for Map Update Errors

If your GPS map update isn’t working, here’s what you can do:

  • Verify Storage Requirements: Ensure that your USB drive or SD card has enough space to store the update files.
  • Re-download the Map File: Occasionally, downloading a new copy of the map update file can resolve corruption issues.
  • Check for Software Compatibility: Some Subaru models require specific map files, so verify you’re using the correct update for your model.

3. Verify GPS Signal

Loss of GPS signal can cause navigation issues:

  • Ensure a Clear Line of Sight: GPS signals are stronger in open areas, so avoid testing in enclosed locations or garages.
  • Check for Obstructions: Clear any potential obstructions from the dashboard area.

4. Reset Starlink (If Applicable)

If your Subaru GPS runs through Starlink, a reset may fix connectivity issues.

  • Access the Starlink Settings: Go to your infotainment system’s Starlink menu and look for a reset option.
  • Perform the Reset: This will typically refresh the connection and may resolve GPS signal issues.

Frequently Asked Questions (FAQs)

1. Does Subaru offer free GPS map updates?
Many Subaru models come with complimentary map updates for a limited time after purchase (often three years). Afterward, you may need a subscription or to purchase individual updates.

2. Can Subaru GPS function without cellular data?
Yes, Subaru’s built-in GPS system does not rely on cellular data, so it will work in areas without cell coverage. However, using Google Maps or Apple Maps via Android Auto or Apple CarPlay will require mobile data.

3. Can I fix my Subaru GPS myself?
You can perform minor troubleshooting, such as resetting the GPS or checking for update errors. However, more complex issues may require Subaru’s customer support or a dealership visit.

Final Thoughts

Subaru GPS customer support is easy to access, and their team can help resolve most GPS-related issues quickly and efficiently. By following the steps outlined above, you can contact Subaru’s support team and troubleshoot common GPS issues on your own. Whether you’re updating your maps, experiencing a signal issue, or need general guidance, Subaru’s support resources ensure you have the help you need to enjoy smooth navigation every time you hit the road.